Tap Update next to any apps you want to update. Scroll down to find a list of your apps with available updates. Open the App Store app and tap on the Account icon in the upper right-hand corner of the screen. It’s possible the app isn’t working because it’s out of date. But before you do, check the App Store to see if an update is available. The solution is obvious if your iPhone began to freeze after you downloaded a new app from the App Store: Delete that app.
Click the circle next to Back up all of the data on your iPhone to this Mac, and check off the box next to Encrypt Local Backup - you may be prompted to enter your Mac password. Open Finder and click on your iPhone under Locations. If you have a Mac running macOS Catalina 10.15, you’ll back up your iPhone using Finder.Ĭonnect your iPhone to your Mac using a Lightning cable. When Apple released macOS 10.15, iTunes was replaced by Music, while iPhone syncing and management was moved to Finder. Open iTunes and click on the iPhone icon near the upper left-hand corner of the application.Ĭlick the circle next to This Computer and check off the box next to Encrypt Local Backup. Connect your iPhone to your PC or Mac using a Lightning cable.
If you have a PC or a Mac running macOS 10.14 or older, you’ll back up your iPhone using iTunes.
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Finally, tap Back Up Now.įor more information, check out our article that explains how to fix iCloud backup so you never run out of iCloud storage space again. Tap iCloud -> iCloud Backup and make sure the switch is on. Then, open Settings and tap on your name at the top of the screen. Back Up Your iPhone To iCloudīefore you begin, make sure your iPhone is connected to Wi-Fi. It’s always a good idea to have a backup, especially if you’re not sure whether your iPhone will freeze again in an hour or a day.
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When an iPhone freezes, it’s not just a speed bump - it’s a major software or hardware problem. If your iPhone rebooted in the last step, I highly recommend you take this opportunity to back up your iPhone. If your iPhone has been slow, getting hot, or its battery has been dying very fast, my other articles can help you resolve those issues, which may in turn fix this one. IPhones don’t usually go from perfect working order to completely frozen. You should be able to use your iPhone after it turns on, but I highly recommend you continue reading to figure out why your iPhone froze in the first place, so it doesn’t happen again. If a hard reset doesn’t work, or if your iPhone immediately freezes after it reboots, skip to step 4. If you have an iPhone 8 or newer, you’ll hard reset it by pressing and releasing the volume up button, then pressing and releasing the volume down button, then pressing and holding the side button until the screen goes black and the Apple logo appears.
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